The Problem

The Friends of Town Quay Park are a small self-funded community group in the city centre of Southampton.

The Friends of Town Quay Park support to help them review & redesign their current website to create a modern and easy-to-update site, moving it onto WordPress or a similar content management system (CMS), where they could manage it themselves.

The park holds a strong history that when used correctly would provide a compelling insight into the heritage that Southampton holds and create an emotional connection with the community surrounding the area.

The website would need to provide information for a variety of audiences and to engage members of the public with the organisation. Potential users of the site included –

  • Members of the Public
  • Prospective Members
  • Prospective Volunteers
  • Funders
  • Potential Sponsors

As The Friends of Town Quay Park run events, the site would need to be easy to update. With members of the committee adding content, photographs and videos where appropriate.

The Solution

The solution includes a custom WordPress website and theme, with accessibility in mind for the administrators of the site.

It was clear from the initial meetings that the committee of FTQP (Friends of Town Quay Park) would want to have complete control over site content and be able to update the site without the need of prior knowledge in HTML and other development languages.

The site is generated with fluid content which can be copied and pasted from a Microsoft Word document and will produce beautiful posts on past, present and future events that the committee hold.

The site includes a free SSL certificate to ensure https protocol is enabled, this increases the SEO of the site and provides that it is secure.


The Friends of Town Quay Park (FTQP) asked NoFace to help us change our old HTML website, that required specialist support, to a new, simple to use website that we could manage ourselves with our limited IT experience. Jack and colleagues offered a very personalised service starting with an initial face to face meeting where they really listened to what our needs were and proceeded to come up with a solution to meet these. Jack kept things as simple as possible making efforts to enable us to manage the site easily - for example ensuring that events and news posts ordered themselves by date automatically. The initial template of the site developed by NoFace was exactly what we wanted and we were able to build on that. Training on how to administer the site allowed time for hands-on practice so that we were then able to take over data input successfully. Inevitably a number of glitches arose once the site was trialled more fully, and Jack answered all our queries with great patience. We were extremely pleased with the results and the friendly, customer-orientated way in which this contract was delivered.

- Irene MacWilliam